Shipping & Returns
Shipping Policy -
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use USPS to deliver our orders
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some packages are shipped using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges -
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.1. Please email firstname.lastname@example.org to request refund assistance.
2. Mail your returned item to:
Music CDs cannot not be returned if they are opened. Merchandise that has been used or altered will not be accepted for return or exchange. We do not generally charge a restocking fee unless it is a commercial order, which is subject to a 10% restocking fee, this will be deducted from the refund. We also do not refund the original shipping and handling that you paid on the order.
If your item is in like new condition, you may exchange it for a different variation. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.